SERVICE LEVEL AGREEMENTS

SERVER MANAGEMENT

UPGRADE TO MANAGED

Let us manage your server so you can manage your business. Contact us (or login) to enable our managed service on your server.

TASKS
  • 99,9% network availability
  • Daily backups
  • OS updates
  • Controlpanel updates
  • 24x7 monitoring
  • Firewall management
  • System administration
MANAGED BACKUP
  • We guarantee 99,9% availability of our Cisco powered network
  • Daily backups of your server. We maintain 10 full recovery points (10 days) and your server backups are stored off-site. 1TB storage is included on our backup platform.
  • We take care of updating your operating system on a weekly basis.
  • We take care of updating your controlpanel (Plesk or DirectAdmin) on a weekly basis.
  • We check the software availability (for example the Apache webserver) each 5 minutes and will take action when a service in unavailable.
  • We setup and maintain the firewall on your server.
  • 0 minutes included
  • € 15 /month
MANAGED
  • We guarantee 99,9% availability of our Cisco powered network
  • Daily backups of your server. We maintain 10 full recovery points (10 days) and your server backups are stored off-site. 1TB storage is included on our backup platform.
  • We take care of updating your operating system on a weekly basis.
  • We take care of updating your controlpanel (Plesk or DirectAdmin) on a weekly basis.
  • We check the software availability (for example the Apache webserver) each 5 minutes and will take action when a service in unavailable.
  • We setup and maintain the firewall on your server.
  • 15 minutes included
  • € 39 /month
FULL MANAGED
  • We guarantee 99,9% availability of our Cisco powered network
  • Daily backups of your server. We maintain 10 full recovery points (10 days) and your server backups are stored off-site. 1TB storage is included on our backup platform.
  • We take care of updating your operating system on a weekly basis.
  • We take care of updating your controlpanel (Plesk or DirectAdmin) on a weekly basis.
  • We check the software availability (for example the Apache webserver) each 5 minutes and will take action when a service in unavailable.
  • We setup and maintain the firewall on your server.
  • 60 minutes included
  • € 69 /month